Return Policy
How do I return an item?
Refund/Return Policy:
Original sales receipt must accompany returns. We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:
without showing signs of wear, damage or use in any way
have original packaging and/or item tags if applicable
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for full refund or store credit. Refunds are contingent upon inspection of item(s) once received by Philosophics Inc. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days WITHOUT contacting us will NOT be refunded. The customer is responsible for all shipping costs unless item is damaged/defective or incorrectly shipped. Please contact Customer Support for more information on returning an item. Thank you.